Social Security and Scam Awareness

man on phone with credit card out and laptop featuring bank account, overlaid with Scam Alert warning on image

Social Security imposter scams continue to be widespread across the United States.  Scammers use targeted, sophisticated tactics to deceive you into providing sensitive information or money.

If you receive a suspicious letter, text, email, or call, do not respond.  SSA wants you to know how to identify a scammer and avoid becoming a victim. 

Social Security Administration will NEVER:

  • Text or email images of an employee’s official government identification.
  • Suspend your Social Security number.
  • Threaten you with arrest or other legal action unless you immediately pay a fine or fee.
  • Require payment by retail gift card, wire transfer, internet currency, or cash by mail.
  • Promise a benefit increase or other assistance in exchange for payment.
  • Mail or email “official” letters or reports containing your personal information.

Social Security will send text messages when:

We only send text messages if you have opted in to receive texts from us and only in limited situations, including the following:

  • When you have subscribed to receive updates and notifications by text.
  • As part of our enhanced security when accessing your personal my Social Security account.

Owe the SSA?

If you owe money to the SSA, they will mail you a letter with payment options and appeal rights. 

The SSA encourages you to report suspected Social Security imposter scams — and other Social Security fraud — to the Office of Inspector General’s (OIG) website at oig.ssa.gov/report. You can find more information about scams at www.ssa.gov/scams. Please share this information with your friends, family, and colleagues to help spread awareness about Social Security imposter scams.

Questions about your Social Security claims and/or medical ailments? Review our blog to learn more about processing a claim.

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